Refund policy
Blush & Babe LLC Return and Refund Policy
Last Updated: April 01, 2025
At Blush & Babe LLC, customer satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.
1. General Policy
-
All sales are final. We do not offer refunds under any circumstances.
-
Returns are accepted for exchanges only, subject to availability and the conditions outlined below.
2. Eligibility for Exchanges
-
Exchanges must be requested within 5 days of receiving your order.
-
Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
-
We do not accept exchanges for sale items, gift cards, or personal care items.
-
Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for exchange.
3. Exchange Process
-
To initiate an exchange, please contact us at blushandbabe.shop@gmail.com with your order number and the details of the item you wish to exchange.
-
Once your exchange request is approved, we will provide you with instructions on how to return the item.
-
Customers are responsible for return shipping costs, except in cases of defective or damaged items.
-
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your exchange.
4. Shipping for Exchanges
-
The customer is responsible for shipping costs for returning the item for exchange.
-
Shipping costs are non-refundable.
-
Depending on your location, the time it may take for your exchanged item to reach you may vary.
5. Damaged or Defective Items
-
If you receive an item that is damaged or defective, please notify us within [X] days of receiving your order. We will arrange for a replacement or exchange at no additional cost.
-
Please provide photographic evidence of the damaged or defective item for verification.
6. Non-Exchangeable Items
-
The following items are final sale and not eligible for exchange: sale items, gift cards, and personal care items.
7. Contact Information
-
For any questions or concerns regarding our return and refund policy, please contact us at blushandbabe.shop@gmail.com.